HKL-12A Frequently Asked Questions

Check-In/Check-Out

What time is check-in and check-out?

Check-in at this property is generally at 4:00 PM and check-out is at 11:00 AM. Specific times can vary slightly by development, so please confirm exact details on your reservation confirmation or contact KBM Resorts and one of our team members will be glad to assist. We always do our best to accommodate early check-in or late check-out requests when possible.

Policies

What is KBM Resorts' cancellation policy?

KBM Resorts offers a flexible cancellation policy. If you cancel more than 90 days before arrival, you will receive a full refund less a $99 cancellation fee. If you cancel 45-90 days before arrival, you will receive a full refund less your initial deposit. Credits toward future stays are not available for cancellations.

Pets

Are pets allowed at HKL-12A?

Pets are not permitted at this property.

WiFi

Is WiFi available at HKL-12A?

Yes, complimentary WiFi is provided throughout the unit. Your specific network name and password will be included in your check-in instructions.

Washer/Dryer

Is there a washer and dryer in the unit at HKL-12A?

Yes, this unit includes an in-unit washer and dryer for your convenience.