





Halii Kai HLI-12A/19G


BEDROOMS
With five total bedrooms
Explore your units
Accommodations • HLI-12A
2 Bedrooms
Primary Bedroom 2
2 Bathrooms
Bathroom 1
Bathroom 2
Highlights • HLI-12A

- 5 Bedrooms
- 5 Bathrooms
- Sleeps 14
- 2,994 sq.ft. interior
- 256 sq.ft. balcony
- Ocean Front
- Air Conditioning
- 2nd floor
- Platinum Collection
Views • HLI-12A

Balcony / Patio • HLI-12A
Features
- Outdoor Dining & Entertaining


Primary Bedroom 1 • HLI-12A
- Sleeps 2
- En Suite Bathroom
Features
- Closet
- Hangers
- Lock On Bedroom Door
- Night Table
- Reading Lamp
- Room Darkening Shades
- Ultra comfort mattress set
- Extra Pillows And Blankets
- Premium Comfort Pillows
- Ultra Premium Bed Linens
- Sleeps 2
- En Suite Bathroom


Primary Bedroom 2 • HLI-12A
- Sleeps 4 in 2 beds
- Bathroom In Hall
- Garden View
Features
- Closet
- Hangers
- Lock On Bedroom Door
- Night Table
- Reading Lamp
- Room Darkening Shades
- Ultra comfort mattress set
- Extra Pillows And Blankets
- Premium Comfort Pillows
- Ultra Premium Bed Linens
- Sleeps 4 in 2 beds
- Bathroom In Hall
- Garden View

Bathroom 1 • HLI-12A
Master Bath
Features
- Bathroom Tissues
- Hair Dryer
- Hotel-style Amenities
- L'Occitane Body Lotions
- L'Occitane Citrus Shampoos
- L'Occitane Infused Conditioners
- Vanity Set
- Mirror
- Bath Linens Changed Upon Request
- Premium Bath Towels
- En Suite Shower
- Shower
- Lavatory
- Bathtub
- Full Bathroom


Bathroom 2 • HLI-12A
Features
- Bathroom Tissues
- Hair Dryer
- Hotel-style Amenities
- L'Occitane Body Lotions
- L'Occitane Citrus Shampoos
- L'Occitane Infused Conditioners
- Vanity Set
- Mirror
- Bath Linens Changed Upon Request
- Premium Bath Towels
- En Suite Shower
- Shower
- Lavatory
- Bathtub
- Full Bathroom


Living room • HLI-12A
Features
- Dining Chairs
- Dining Table
- Side chairs
- Sofa
- Table And Chairs
- Trash Cans
- Window


Dining room • HLI-12A

Kitchen • HLI-12A
Features
- Blender
- Coffee Maker: Drip
- Cookware and Kitchen Utensils
- Cupboard
- Dish Rack
- Dishes & Utensils
- Freezer
- Kettle
- Microwave
- Oven
- Pans
- Paper Towels
- Plates
- Spices
- Tea Pot
- Toaster
- Wine Glasses


Other Features


Outdoors • HLI-12A




Other Features


Policies
- Check-in: 4:00pmCheck-out: 11:00am
Minimum stay:
1 NightMax Occupancy:
6 GuestSmoking:
Not AllowedParties/Events:
Not AllowedPets:
Not AllowedAge Requirement:
Must be 25 to make booking
Amenities
Linens
- Bath Towels
- Beach Towels
- Linens Provided
Laundry
- Clothes Dryer
- Iron
- Iron Board
- Laundry Detergent
- Laundry Room
- Private Laundry
Arrival
- Arrival Day Flexible
- Express Check In
- Express Checkout
- Late Check-Out Available
Accessibility
- Ask For Accessibility
Entertainment
- Premium TV Channels
- Digital Cable TV
- Flat Screen TV
- Smart TV
Wifi & Internet
- Internet Coverage All Rooms
- Internet Coverage Public Areas
- Wireless Internet
Children
- Complimentary Beach Sand Toys
- Complimentary Pack N Play
- Baby Cribs, Beds, and Other Amenities Available
- Complimentary Booster Seat
Floorplan
- Balcony
Cleaning and Sanitization
- Vacuum Cleaner
- Energy Efficient
- Renewable Energy - Solar
- Renewable Energy - Wind
- Sanitized with Eco Friendly Products
- Housekeeping Every-Other-Day Available For An Additional Fee
- Housekeeping Every-Third-Day Available For An Additional Fee
- Housekeeping Everyday Available For An Additional Fee
Safety
- Carbon Monoxide Detector
- Fire Extinguisher
- Security Camera At Entrance
- Deadbolt Lock
- Emergency Contact: Fire
- Emergency Contact: Medical
- Emergency Contact: Police
- Emergency Exit Route
- First Aid Kit Available
- Outdoor Security Lighting
- Path To Entrance Illuminated
- Smoke Detector
Amenities
- Complimentary L'Occitane Bath and Body Lotions
- Complimentary L'Occitane Hand and Face Soaps
Environment
- USD
- Language English
- Language Spanish
- Near Ocean
- No Pets Allowed
- Energy Efficient
- Renewable Energy - Solar
- Renewable Energy - Wind
- Sanitized with Eco Friendly Products
- Mountain
- Luxury
Pool & Hotub
- Heated Pool
Business
- Laptop Workspace
Concierge
- Scuba Equipment Rentals
- Dry Cleaning Services
- Grocery Delivery
- Luggage Storage Facilities
- Meal Delivery Available
- Personal Activities Concierge
- Personal Shopping Service
- Private Chef Services
- Restaurant Guides
- Sommelier Paring Service
- Wedding Services
Transportation
- Chauffeur Available
- Rental Car Available
- Rental Car Recommended
- Taxi Available
- Uber + Lyft Available
- Paid Airport Shuttle Available
Shops
- Airport
- Art Galleries
- ATM/Cash Machine
- Barber Shop
- Bars
- Beauty Salon
- Boutiques
- Church
- City Center
- Currency Exchange
- Doctor On Call
- Downtown
- Drugstore
- Florist
- Golf
- Grocery Store
- Hair Salon
- Highway
- Hospital
- Manicure Pedicure
- Restaurants
- Shopping
Rentals
- Golf Club Rentals
- GoPro Camera Rentals
- Kayak Rentals
- Ocean Fishing Rentals
- Photographers
- Snorkel Sets
- Stand-Up Paddleboard Rentals
- Surfboard Rentals
- Underwater Camera Rentals
- Bicycle Rentals
- Car Rental Desk
- Fishing Gear Rentals
- Hiking Gear Rentals
- Winter Outerwear Rentals
Restaurants
- Asian
- Barbecue
- Californian
- Chinese
- Coffee Shop
- Couples Dining
- Cuisine American
- Delicatessen
- Diner
- Family Restaurant
- Japanese
- Mexican
- Pizza
- Spanish
- Steakhouse
- Sushi
- Sushi Bar
- Vegan
- Vegetarian
- Vietnamese
Sports
- Fishing
52 Verifed Reviews (5.00 / 5)
Relaxed location with great view
Verified- PastuchaK,
Unit is relatively quiet, well appointed in a great location.
PastuchaK ,
2 Adults , 7 Nights Nov 17, 2024
Outstanding
Verified- CordelieU, 330
Condo was extremely spacious as a two bedroom, and beautifully appointed. The unit is in one of the best buildings of the entire property, with ocean views (a perfect sunset view from the patio, or the master bedroom window) and right next to the Ocean Club. The Ocean Club has a beautiful pool with a 1.5’ shallow area that we appreciated - perfect for little kids. There is also an ocean view open air fitness center and even a poolside restaurant/bar private for the condo. The beach, Kings shops, Queens shops (w a market) are all a short drive away. Tons of beach toys and towels in the condo for guest use which was awesome and convenient. The interior of the condo was really nice and felt brand new - beds were comfortable, bathrooms very nice, kitchen had lots of great stuff including a manual espresso machine which we particularly enjoyed. We felt really lucky to have found this condo and would come back in a heartbeat!
CordelieU , 330
4 Adults , 4 Nights Jan 21, 2025
KBM Kona
Verified- KellyH,
Excellent locations. Excellent well maintained condo. Extremely well stocked with necessary supplies. Very helpful. Will definitely stay there again!
KellyH ,
6 Adults , 7 Nights Feb 25, 2025
Perfect stay!
Verified- MarthaIBothell, Wa US
Beautiful view, beautiful condo equipped with everything you need or want!
MarthaI Bothell, Wa US
2 Adults , 9 Nights Mar 5, 2025
Big island beauty!
Verified- BrettonF,
We absolutely loved our stay at the condo at Hali i Kai . The condo was clean and had ample supplies for cooking at home, beach adventures and fun family game nights. Comfy beds and linens were a plus! The unit has a wonderful sunset view from the balcony. This is the perfect Big Island home base for Hawaii adventures (beach, volcano, shave ice, surfing in Kona). We cannot wait to return!
BrettonF ,
2 Adults , 2 Children , 5 Nights Mar 26, 2025
Wonderful unit
Verified- StefanieWChevy Chase, MD US
My family of 4 stayed here for eight days (2 adults, a 9 year old, and an 11 year old). I have only good things to say about the condo. The unit is spacious with amazing views of the o Ean and the mountains. It’s a very close walk to the Hali’i Kai’s pool and restaurant area, where the sunset is gorgeous! The second bedroom has two beds, which worked great for my kids. We loved sitting on the condo balcony each morning. The kitchen has everything you need. Check out the closets for beach towels, snorkel gear, beach chairs, etc. That was a nice surprise. You can walk to a black sand beach along the lava trail. A Bay beach access is within the larger resort area near Lava Lava, which had great food. My kids loved Hapuna beach for the waves. Note that getting to some places (like Volcano National Park) is about a two hour drive, but it’s very scenic with plenty of places to stop along the way. We drove all over the island and it was nice to come back to this condo at the end of the day.
StefanieW Chevy Chase, MD US
2 Adults , 2 Children , 8 Nights Apr 24, 2025
Beautiful Condo!
Verified- BrittanyMCarmel Valley, CA 1
We loved our time at Halii Kai Unit 12A with our family of four. The condo is beautiful, clean, updated, and well appointed. The layout worked well with the two bedrooms separated by the main living space. The view is awesome both out toward the sunrise in the mornings and sunsets in the evenings (although we often popped over to the pool or golf course to watch the sunsets). The kitchen in the condo had everything we needed to cook including a small smoothie blender, Tupperware, and a couple of ice packs for the cooler backpack (which we used daily). There are 6 beach chairs, an umbrella, sand toys, beach towels (2 sets), a boogie board, beach bags, and snorkel gear available. We appreciated that the condo had a stock of kitchen items (spices, oils, condiments) as well as extra toiletries and laundry soap. We supplemented as something ran out but it was helpful to be able to find items we needed right in the condo. We LOVED this property for the beautiful and well stocked condo and the amazing pool, restaurant, workout facilities, and bar! All the benefits of a great hotel! The live music at the pool was fun and while drinks and food a bit pricey, it was a great option and delicious. We loved exploring the Fisherman's Trail from the condo, and found running was easiest when combined with the Waikoloa Beach Drive (to Lava Lava Beach Club and then up the trail in front of the Hilton--a good 3.5 mile loop). KBM was attentive and thorough. Their staff was friendly and easily available. We will definitely be back to Halii Kai!
BrittanyM Carmel Valley, CA 1
Jul 10, 2025
The perfect location for our stay
Verified- CarolynG, 330
Halii Kai 12 A is perfectly located. Close to the pool and poolside restaurant, it offers a sweeping ocean view. The 2 bedrooms are great for up to 4 people. Both bathrooms are fully stocked with plenty of towels, lotion, shampoo, everything you need. We were also thrilled to see all of the beach chairs, towels, snorkel gear, and umbrellas for our early morning snorkel adventures. I highly recommend this 5 star accommodation.
CarolynG , 330
Jul 16, 2025
Wonderful home for a great vacation
Verified- JanelleESan Jose, Ca US
The unit was beautiful and perfect for our family of five. The kitchen was fully stocked and made cooking meals easy! Beautiful view from the lanai! The on-island property manager was great! We would definitely stay here again.
JanelleE San Jose, Ca US
Sep 30, 2025
Resort stay
Verified- DanielGShelby, MT US
Overall great!
DanielG Shelby, MT US
Oct 20, 2025
Great place
Verified- JoelKTulalip, WA US
well equipted, no complaints. Great view.
JoelK Tulalip, WA US
Nov 24, 2025
Excellent stay
Verified- Varga Family TrustD, US
Everything about the stay was excellent. The unit was very clean. Beds are comfortable great time highly recommend it to anyone and everyone.
Varga Family TrustD , US
Nov 26, 2025
Better than what we expected, loved the place and the location!
Verified- AntonyGFargo, ND US
Better than what we expected, loved the place and the location!
AntonyG Fargo, ND US
Apr 12, 2024
Clean and Comfortable Stay
Verified- ZacharyMColumbia, SC US
Awesome home very peaceful and quiet neighborhood. Home was extremely clean. Host responds quickly.
ZacharyM Columbia, SC US
Apr 5, 2024
Fantastic Weekend, Would Book Again, and We Felt Right at Home
Verified- AshrafZBaltimore, MD US
AshrafZ Baltimore, MD US
Mar 29, 2024
Hope to stay again. Nice experience!
Verified- ElizabethWNaples, FL US
Hope to stay again. Nice experience!
ElizabethW Naples, FL US
Mar 22, 2024
Really modern. We would definitely recommend it and will be back!
Verified- RogerBWashington, DC US
Really modern. We would definitely recommend it and will be back!
RogerB Washington, DC US
Mar 16, 2024
Very Pleased with the cleanliness, A Pleasure from Start to Finish
Verified- FrancesGSavannah, GA US
FrancesG Savannah, GA US
Apr 26, 2024
Cherished the check-in, perfect time away, Everything Went Smoothly
Verified- CynthiaGSan Francisco, CA US
CynthiaG San Francisco, CA US
May 2, 2024
Very cozy as advertised.
Verified- GauravSPittsburgh, PA US
Very cozy as advertised.
GauravS Pittsburgh, PA US
May 11, 2024
Hali'i Kai with KBM Managers
Verified- SarahMAlamo, CA US
I loved every minute with this property and propert managers! You have been prompt and very helpfu. And even change the pull on the fan! I would come back ocer and over and don't want to leave to my other airbnb!
SarahM Alamo, CA US
Dec 24, 2025
Halli-Kai 12A Luxury at it's finest
Verified- JonathanVClermont, Florida US
KBM resorts saved my vacation. I had a VRBO rental elsewhere on the island and I ran into trouble a few weeks before the trip. With KBM, you actaually get to talk to someone who cares, and makes your trip special. Our Suite Halli Kai 12A was nothing short of amazing. Every detail inside of this clean rental was thought of. The view was unbeatable, the sunsets unforgettable, and the memories priceless. We used the kitchen, which was extremely well appointed, and it saved us a lot of money. We whale watched and enjoyed coffee and mimosas from the patio every day. The AC works amazing, the parking is right there, and this unit is a 2 minute walk from the pool. You cannot go wrong with this place. Amazing and I will be back.
JonathanV Clermont, Florida US
Dec 29, 2025
10 days on Big Island
Verified- JenniferPCalgary, Alberta CA
This was our third time renting from KBM (twice in Maui and first time on Big Island) - no negative surprises and a few positive surprises! Room had 5+ Tommy Bahama beach chairs, beach umbrellas, games, golf balls, pickle ball rackets, basketball, etc - very well supplied on things. Rental car was included as part of the booking and the process at Avis was very straight forward using KBM
JenniferP Calgary, Alberta CA
Jan 6, 2026
Fantastic Stay
Verified- JayCRosalia, WA US
We have stayed in this unit many times and love the condo, development, and amenities! Paradise!
JayC Rosalia, WA US
Jan 12, 2026
Wonderful Stay
Verified- MarkACalgary, AB CA
First time booking Halii Kai with KBM and we were very happy. Our unit was better than advertised and the experience was flawless.
MarkA Calgary, AB CA
Jan 27, 2026
Highly Recommended
Verified- MichaelKChurubusco, IN US
Thank you so much. It was an excellent facility that you all offer extremely satisfied. I would definitely recommend this place.
MichaelK Churubusco, IN US
Jan 31, 2026
Superb
Verified- EnriquetaEVacaville, CA US
This is our fifth time renting units in Halii Kai, this unit surpasses all our previous experiences. The others were also very good, but this one is the best
EnriquetaE Vacaville, CA US
Feb 26, 2026
Wonderful Stay!
Verified- JeffXBothell, WA US
Lovely condo! Lovely view! Everything you need! This was our 2nd stay and we will be back again!
JeffX Bothell, WA US
Mar 6, 2026
Top Notch Rental
Verified- AprilUHancock, MI US
We had an absolutely wonderful stay and couldn’t be happier with our experience. The unit itself was beautiful, clean, and thoughtfully appointed with everything we needed. The facilities were equally impressive—well-maintained, convenient, and added so much to our overall enjoyment. The highlight, without question, was the view. It was simply breathtaking and something we looked forward to every single day—it truly made our trip unforgettable. A special thank you to KBM Resorts for being so fabulous to work with. They provided clear, helpful information ahead of our visit, which made everything seamless and stress-free from start to finish. We are extremely happy with our stay and would highly recommend both this property and KBM Resorts to anyone looking for an exceptional getaway.
AprilU Hancock, MI US
Mar 30, 2026
Perfect
Verified- PatrickXMoorpark, CA US
The location of the unit is perfect. It’s close to the pool area. It has a great view of the ocean and the mountains. You can watch sunrise and sunset from the lanai. The pool area is great. The restaurant and bar serve good food and drinks. And the ocean trail is great for morning walks. The unit was nicely furnished. It had all of the appliances and kitchen ware. And the grill on the lanai was perfect. We couldn’t have asked for a better stay.
PatrickX Moorpark, CA US
Apr 5, 2026
Amazing Unit!
Verified,
We loved our stay in 19G at Halii Kai! The condo is gorgeous, spacious, and super comfy with everything you need. The lanai was our favorite spot to relax and enjoy the lovely garden views. The location is perfect—close to beaches, restaurants, shops, and great snorkeling. The bedrooms were cozy, especially the master with its king-sized bed. Plus, the Ocean Club is one of our favorite spots. Completely private, stunning ocean views, a gym (also with incredible views), and great food. Plus, you can’t beat watching whales breach while swimming in the pool! We can’t wait to come back!
,
Dec 1, 2024
Amazing, Peaceful Getaway
Verified- Phoenix, AZ US
Our stay at 19G in Hali’i Kai was amazing! The unit was spotless, the beds were super comfy, and the villa had everything we needed for our getaway. KBM’s local recommendations were fantastic and made our trip even better. The resort was so peaceful! We loved spending time at the beautiful pool…you just can’t beat those oceanfront views. Highly recommend this place for anyone!
Phoenix, AZ US
Dec 18, 2024
Place was great
Verified- JeffreyCKaysville, UT US
Fully stocked clean. Everything was great
JeffreyC Kaysville, UT US
Jul 19, 2025
Well-Furnished Condo and Attentive Service
Verified- BruceCHakalau, HI US
Our family had a wonderful stay at HLI-19G. The 3BR condo was clean, comfortable, and very well furnished, and the advance communication leading up to check-in was excellent—clear, timely, and very helpful. We were also grateful to be offered and granted early check-in, subject to availability. During our stay, the KBM team checked in with us frequently. While the outreach was more than we personally needed, it’s clear they are committed to ensuring guests have everything they need. Overall, we had a great experience, appreciated the attentive service, and would stay again.
BruceC Hakalau, HI US
Dec 11, 2025
Property Even Better Person
Verified- PamelaSVirginia Beach, VA US
The property was even better in person. We appreciated how organized and well-maintained everything was.
PamelaS Virginia Beach, VA US
Dec 13, 2024
This was the perfect retreat. Comfortable beds, modern décor, and great communication.
Verified- CynthiaKTallahassee, FL US
This was the perfect retreat. Comfortable beds, modern décor, and great communication.
CynthiaK Tallahassee, FL US
Dec 5, 2024
Such a peaceful, relaxing stay.
Verified- JackHRoanoke, VA US
Such a peaceful, relaxing stay.
JackH Roanoke, VA US
Nov 28, 2024
Everything exceeded expectations!
Verified- RobertJPortland, OR US
The home was cozy, clean, and incredibly well-stocked.
RobertJ Portland, OR US
Nov 21, 2024
Loved vacation. Five stars!
Verified- HunterCOmaha, NE US
Loved vacation. Five stars!
HunterC Omaha, NE US
Nov 15, 2024
Everything thing I expected and more.
Verified- HelenYLittle Rock, AR US
Everything thing I expected and more.
HelenY Little Rock, AR US
Apr 12, 2025
We felt so taken care of. Excellent hospitality!
Verified- EthanPRochester, NY US
We felt so taken care of. Excellent hospitality!
EthanP Rochester, NY US
Apr 3, 2025
The team went above and beyond to make sure we were comfortable.
Verified- ChristinaSMobile, AL US
The team went above and beyond to make sure we were comfortable.
ChristinaS Mobile, AL US
Mar 27, 2025
Truly outstanding service.
Verified- CameronJSavannah, GA US
Really appreciated the extra touches and level of care.
CameronJ Savannah, GA US
Mar 21, 2025
Great customer service!
Verified- BrandonCProvidence, RI US
Communication was top-notch. Every question was answered quickly and thoroughly.
BrandonC Providence, RI US
Mar 14, 2025
Loved this place! Perfect for a quick getaway!
Verified- RachelJMinneapolis, MN US
Loved this place! Perfect for a quick getaway!
RachelJ Minneapolis, MN US
Apr 19, 2025
Wonderful home and excellent communication.
Verified- RichardRHouston, TX US
Wonderful home and excellent communication.
RichardR Houston, TX US
Apr 26, 2025
So impressed with the cleanliness and attention to detail!
Verified- NancyMBend, OR US
So impressed with the cleanliness and attention to detail!
NancyM Bend, OR US
May 3, 2025
Perfect setup, beautiful space, and great vibes.
Verified- ClarisseEColumbus , OH US
Perfect setup, beautiful space, and great vibes.
ClarisseE Columbus , OH US
May 9, 2025
We felt instantly relaxed the moment we arrived.
Verified- MelissaVSan Jose , CA US
We felt instantly relaxed the moment we arrived.
MelissaV San Jose , CA US
May 16, 2025
Relaxing Visit, Would Stay Again
Verified- JackMChicago, IL US
JackM Chicago, IL US
May 24, 2025
Great location, excellent communication
Verified- NicoleGKamloops, British Columbia CA
Beautiful condo. Well appointed. We loved the pool club. Quiet. Concierge responsive to requests and questions.
NicoleG Kamloops, British Columbia CA
Feb 10, 2026
Fantastic Hawaiian Vacation Spot
Verified- PrestonLMeridian, Idaho US
The stay was amazing! The house was very clean and well prepared for our visit. The pool and the view from the pool was amazing. The KBM staff was very attentive and checked on us to ensure we had everything we needed. We will definitely be back.
PrestonL Meridian, Idaho US
Mar 26, 2026
Location
Halii Kai,
FAQ
The KBM Advantage: KBM Resort Rentals is a premier vacation rental company based in Maui, Big Island, Oahu, and Park City, offering unparalleled experiences with exclusive perks such as free rental cars at select locations, luxurious L'Occitane toiletries at all of our properties, and 24/7 concierge service. Enjoy unmatched comfort, personalized service, and top-tier amenities that make every stay exceptional and stress-free. Read our Frequently Asked Questions below to learn more about our policies, amenities, and other important details, or contact us at reservations@kbmresorts.com to learn more about each home!

The KBM Advantage
KBM Resort Rentals is a premier vacation rental company based in Maui, Big Island, Oahu, and Park City, offering unparalleled experiences with exclusive perks such as free rental cars at select locations, luxurious L'Occitane toiletries at all of our properties, and 24/7 concierge service. Enjoy unmatched comfort, personalized service, and top-tier amenities that make every stay exceptional and stress-free. Read our Frequently Asked Questions below to learn more about our policies, amenities, and other important details, or contact us at reservations@kbmresorts.com to learn more about each home!
Experience the comfort and charm of a vacation rental, where every property feels like your home away from home. Each unit is uniquely owned and thoughtfully decorated to offer a personalized touch, creating a warm and inviting atmosphere. Our rentals feature fully equipped kitchens, saving you money on dining out and offering extra convenience—especially for families traveling with children!
What you see is what you get: the photos on our website are accurate representations of the exact unit and its stunning view, so you’ll know exactly what to expect. Unlike hotels, which only offer vague view categories and no guarantee of your specific room, with our vacation rentals, you’re assured of the unit and view you’ve chosen. Book with confidence and enjoy a truly tailored getaway experience!
VRBO, HomeAway, and Airbnb are great platforms for visibility, but we’re the property management team that takes care of everything from marketing and bookings to maintenance and housekeeping. By listing on these sites, we ensure our homes get maximum exposure while making the process easier for both homeowners and guests.
If it is not urgent, you can expect a response within 24 hours. Any urgent inquiries should be reported to your respective guest representative, depending on where your stay is. Please refer to the Guest Portal to find out who that is - it is where we store all of the important details (and fun stuff!) for your upcoming visit.
Check or credit card
Yes, we do! We want you to have the best (and safest) vacation ever, and you can add travel insurance at the time of booking. If you have any additional questions regarding our travel insurance, please don't hesitate to reach out to us at guestservices@kbmresorts.com
We do not allow pets at any of our properties unless it is a service animal. If you have a service animal, please let us know at the time of booking so we can make note of this.
Some of our units do have multiple bed configurations in some of their rooms. For example, one of the bedrooms may normally have a king size bed, but can be turned into two twins. If you would like to request a configuration change, please send an email to guestservices@kbmresorts.com as soon as possible, including your reservation number, full name the reservation is listed under, and what configuration you would prefer. Please do this at least 72 hours prior to arrival, so we can ensure your request is attended to prior to arrival.
Yes, all of our properties have functioning carbon monoxide and smoke alarms. Please do not alter or unplug these alarms during your stay, as they are installed and maintained to ensure guest safety.
We manage hundreds of properties on Maui, Oahu, the Big Island, and Park City, Utah. We would love to manage yours! Please enter your information at https://kbmresorts.com/management and one of our representatives will get back to you as soon as possible!
Using a property management company for your vacation rental can offer several advantages compared to managing it yourself. Here are some key reasons why you might consider hiring a property management company: time and effort savings, the management company usually has expertise and years of experience, higher revenue potential for your property, familiarity with legal compliance, and guest services that we offer, just to name a few. While managing a vacation rental yourself can save you the property management fee (usually 10-20% of your rental income), it comes with significant responsibility and time investment to do correctly. If you are looking for a property management company for your new property or considering switching over, contact us today at (808) 460-6050 for Hawaii properties and (435) 523-4546 for Utah properties, or email vip@kbmresorts.com for more information.
Updating your property can significantly increase its rental income, especially if the property is in a desirable location. Renovations that improve the appeal of the property—such as upgrading the kitchen, bathrooms, or adding high-quality furnishings—can justify higher nightly rates. Additionally, vacationers often look for properties with modern amenities, so a well-maintained, updated space may attract more bookings and higher-paying guests, leading to a better ROI. If you would like to learn more about our property management services, give us a call today at (808) 460-6050 for Hawaii inquiries and (435) 523-4546 for Utah inquiries.
The Policies section of our FAQ provides essential information on booking, cancellations, payment terms, security deposits, house rules, and guest responsibilities. It also covers details on check-in/check-out times, pet policies, cleaning fees, and any other terms to ensure a smooth and enjoyable stay.
To cancel your reservation, please contact our Reservation team at (808) 568-3270 and we would be happy to assist.
KBM offers a flexible cancellation plan to fit your travel lifestyle.
If you cancel greater than 90 days from arrival - full refund less $99 cancellation fee
If you cancel 45-90 days from arrival - full refund less initial deposit
If you cancel less than 45 days from arrival, KBM Resorts will attempt to re-rent your villa and share 100% of the new nightly rate we receive for the dates you originally booked.
At this time, credits toward future stays are not possible due to the nature of short term rental market.
Each development has their own specific check in and check out time, but generally speaking check out is at 11am and check in is at 4pm. Please check the specific details on the unit you are interested in, or give us a call and one of our friendly representatives will be happy to assist you. We will always do our best to accommodate our guests' schedule.
Yes, we do! All of our properties are family friendly. We even have units that can be booked in the same building or development to accommodate your entire group.
We do not allow pets at any of our properties unless it is a service animal. If you have a service animal, please let us know at the time of booking so we can make note of this.
For all of our Maui stays, we do include a rollaway bed. Please be sure to request it by emailing guestservices@kbmresorts.com, or check your guest portal to add important details or requests during your stay! At this time we do not offer rollaway beds on the Big Island or Oahu, we apologize for the inconvenience.
Yes, you can! We know travelling with children can be tough, so we want to make it as easy as we can for you. Please reach out to guestservices@kbmresorts.com to request additional pack n plays and high chairs or for more information about this amenity!
We provide L'Occitane premium toiletries in each of our units, including shampoo, conditioner, body wash, and lotion.
Yes, we do provide a starter pack of local coffee and sugar!
Our beach package includes everything you need for a relaxing day by the water: a comfortable umbrella for shade, two beach chairs for ultimate relaxation, and a cooler to keep your drinks and snacks refreshingly cold. It's the perfect set-up for enjoying the sun and surf in comfort!
Depending on what resort or development you are staying at, there will be at least one if not multiple pools for everyone to enjoy. Please check out the resort's information on the landing page for each development, where you can find specific information for that resort.
All of our properties are equipped with high speed wireless internet. If you are staying at one of our properties and are having connectivity issues, please do not hesitate to reach out to guestservices@kbmresorts.com right away so we can help solve the issue.
Once you have your reservation number, please make your selection within the guest portal (invoice) with your requests. If you have any issues with this, please contact guestservices@kbmresorts.com
Yes, we do! Depending on where you are staying, there is a number to reach our front desk services in the event you need something or run into an issue. If it is not an urgent matter, please email guestservices@kbmresorts.com and a member of our team will get back to you within 24 hours!
Yes, we do! Beach towels and beach packages are provided at all of our Hawaii units. We provide one beach towel for each person on the reservation. The beach package includes one umbrella, two chairs, and one cooler. Due to demand, we cannot provide additional beach chairs or umbrellas.
We provide one beach umbrella, 2 beach chairs and one cooler free of charge per unit booked!
We offer a free rental car for all stays of six nights or more across Hawaii, you just pay the airport car rental tax. Please click this link https://www.kbmresorts.com/cars to see more information and learn about upgrade opportunities, or email us at reservations@kbmresorts.com for additional information or to ensure you have a free rental with your booking.
You must be 25 years of age or older and have a valid drivers' license.
Feeling like upgrading your rental car? No problem! Click here to learn more about details such as upgrade options and pricing, or email cars@kbmresorts.com for more details!
Please email guestservices@kbmresorts.com with the full name of each driver, the car option you would like, your reservation number, and dates of stay.
You must return your rental on the day of your check out no later than the same time you picked it up.
Keeping your rental car longer than the scheduled time is subject to availability, however, if available we do charge $150/half hour.
Please click here to see all of our options for your rental car!
At this time, we do not offer a credit for a free rental car not being available or a guest not wanting one as KBM Resorts pre-purchases our rental car inventory in bulk in exchange for a significant discount, and thus no refund is available for not taking advantage of our complementary rental car program.
Car rental pick up times are dependent on the hours of whichever company your car rental is with, Budget or Avis. Budget closes at 11pm so you must pick up your vehicle before this time. If you for some reason arrive after 11pm, you will need to pick up the car on the following day. Please let us know as soon as you can if your flight is delayed or you are unable to pick up the car for any reason.
From free rental cars to flight gift cards, we have deals on offer throughout the year, depending on the location. Please check out our promotions page to learn more about all of our current offers!
We do not allow pets at any of our properties unless it is a service animal. If you have a service animal, please let us know at the time of booking so we can make note of this.
Yes, we do! We want you to have the best (and safest) vacation ever, and you can add travel insurance at the time of booking. If you have any additional questions regarding our travel insurance, please don't hesitate to reach out to us at guestservices@kbmresorts.com
At KBM Resorts, guest satisfaction is our top priority. Our local team is onsite and available 24 hours a day, 7 days a week, and responds to guest service calls within an average of just 10 minutes. Our nearby warehouses hold over 750 commonly needed service items, allowing us to quickly resolve most issues on the first visit.
Check or credit card
Experience the comfort and charm of a vacation rental, where every property feels like your home away from home. Each unit is uniquely owned and thoughtfully decorated to offer a personalized touch, creating a warm and inviting atmosphere. Our rentals feature fully equipped kitchens, saving you money on dining out and offering extra convenience—especially for families traveling with children!
What you see is what you get: the photos on our website are accurate representations of the exact unit and its stunning view, so you’ll know exactly what to expect. Unlike hotels, which only offer vague view categories and no guarantee of your specific room, with our vacation rentals, you’re assured of the unit and view you’ve chosen. Book with confidence and enjoy a truly tailored getaway experience!
"Oceanfront" view is an unobstructed 180 degree view of the ocean. "Ocean view" would be a view of the ocean with possible obstructions or a view at an angle or between two objects or buildings.
We do not allow pets at any of our properties unless it is a service animal. If you have a service animal, please let us know at the time of booking so we can make note of this.
If your stay is in Hawaii, please mail your check to:
KBM Resorts
Office & Guest Reception
3350 Honoapiilani Road Suite #214
Lahaina, Hawaii 96761
If your stay is in Park City, please mail your check to:
KBM Resorts
1729 Sidewinder Dr. #100
Park City, UT 84060
You should have received an email with a link to finalize payment of your final payment. Please email reservations@kbmresorts.com if you have not seen that email or would like to pay by check.
Yes, you can! Please email reservations@kbmresorts.com for assistance in splitting payment.
Some of our resorts do charge a daily resort fee, which covers use of the common areas. This fee ranges from 12-20 USD depending on the resort. Please refer to the property details above to see if that applies to this particular unit.
Yes, when you book a specific home, that is the same exact home you will arrive to on your vacation. Any details specified in the home's description should be honored, such as bed sizes and number of beds, air conditioning and/or heating and if there are accessibility features.
Yes, we do offer housekeeping! The departure cleaning is included in your invoice once you select dates.