





Mahana MAH-1211


Accommodations:
2 Bedrooms
Primary Bedroom 2
2 Bathrooms
Bathroom 1
Bathroom 2
Living Room

MAH-1211 Mahana
Whale watching from this penthouse suite is unparalleled, providing a front-row seat to nature's most awe-inspiring spectacle. The rare 12th-floor penthouse location elevates your stay with an exclusive, serene atmosphere.
The oversized lanai extends the entire length of the villa, seamlessly blending indoor and outdoor living to
Highlights
- 2 Bedrooms
- 2 Bathrooms
- Sleeps 6
- 1,150 sq.ft. interior
- 300 sq.ft. balcony
- Ocean Front
- Air Conditioning
- 12th floor
- Platinum Collection
Views







Balcony / Patio
Features
- Outdoor Dining & Entertaining



Primary Bedroom 1
- Sleeps 2
- En Suite Bathroom
- Air Conditioning
Features
- Closet
- Hangers
- Lock On Bedroom Door
- Night Table
- Reading Lamp
- Room Darkening Shades
- Ultra comfort mattress set
- Extra Pillows And Blankets
- Premium Comfort Pillows
- Ultra Premium Bed Linens
- Premium TV Channels
- Digital Cable TV
- Flat Screen TV


Primary Bedroom 2
- Sleeps 2
- En Suite Bathroom
- Resort View
- Air Conditioning
Features
- Closet
- Hangers
- Lock On Bedroom Door
- Night Table
- Reading Lamp
- Room Darkening Shades
- Ultra comfort mattress set
- Extra Pillows And Blankets
- Premium Comfort Pillows
- Ultra Premium Bed Linens
- Premium TV Channels
- Digital Cable TV
- Flat Screen TV



Bathroom 1
Features
- Bathroom Tissues
- Hair Dryer
- Hotel-style Amenities
- L'Occitane Body Lotions
- L'Occitane Citrus Shampoos
- L'Occitane Infused Conditioners
- Vanity Set
- Mirror
- Bath Linens Changed Upon Request
- Premium Bath Towels
- Shower
- Lavatory



Bathroom 2
Features
- Bathroom Tissues
- Hair Dryer
- Hotel-style Amenities
- L'Occitane Body Lotions
- L'Occitane Citrus Shampoos
- L'Occitane Infused Conditioners
- Vanity Set
- Mirror
- Bath Linens Changed Upon Request
- Premium Bath Towels
- Shower
- Lavatory


Living room
Features
- Couch / Sofabed


Kitchen
Features
- Dishwasher
- Blender
- Coffee Maker: Drip
- Cookware and Kitchen Utensils
- Cupboard
- Dish Rack
- Dishes & Utensils
- Freezer
- Kettle
- Microwave
- Oven
- Pans
- Paper Towels
- Plates
- Spices
- Tea Pot
- Toaster
- Wine Glasses





Outdoors







Other Features




Pool / Hot Tub
Features
- Hot Tub
- Heated Pool



Policies
- Check-in: 4:00pmCheck-out: 11:00am
Minimum stay:
1 NightMax Occupancy:
6 GuestSmoking:
Not AllowedParties/Events:
Not AllowedPets:
Not AllowedAge Requirement:
Must be 25 to make booking
Amenities
Linens
- Linens Provided
Laundry
- Clothes Washer
- Iron
- Iron Board
- Private Laundry
Heating and Cooling
- Air Conditioning
Arrival
- Arrival Day Flexible
- Express Check In
- Express Checkout
- Late Check-Out Available
Accessibility
- Elevator
- Ask For Accessibility
Entertainment
- Premium TV Channels
- Digital Cable TV
- Flat Screen TV
Wifi & Internet
- Free High-Speed Internet
- Internet Coverage All Rooms
- Wireless Internet
Phone
- Free Local Calls
- Telephone
Children
- Complimentary Booster Seat
- Complimentary Pack N Play
- Baby Cribs, Beds, and Other Amenities Available
Floorplan
- Balcony
Cleaning and Sanitization
- Vacuum Cleaner
- Energy Efficient
- Renewable Energy - Solar
- Renewable Energy - Wind
- Sanitized with Eco Friendly Products
- Housekeeping Every-Other-Day Available For An Additional Fee
- Housekeeping Every-Third-Day Available For An Additional Fee
- Housekeeping Everyday Available For An Additional Fee
Safety
- Carbon Monoxide Detector
- Deadbolt Lock
- Emergency Contact: Fire
- Emergency Contact: Medical
- Emergency Contact: Police
- Emergency Exit Route
- Fire Extinguisher
- First Aid Kit Available
- Outdoor Security Lighting
- Path To Entrance Illuminated
- Smoke Detector
Amenities
- Complimentary L'Occitane Bath and Body Lotions
- Complimentary L'Occitane Hand and Face Soaps
Environment
- Beach Front
- Ocean Front
- USD
- Energy Efficient
- Renewable Energy - Solar
- Renewable Energy - Wind
- Sanitized with Eco Friendly Products
- Language English
- Language Spanish
- Mountain
- Luxury
Pool & Hotub
- Hot Tub
- Heated Pool
Business
- Laptop Workspace
Concierge
- Scuba Equipment Rentals
- Dry Cleaning Services
- Grocery Delivery
- Luggage Storage Facilities
- Meal Delivery Available
- Personal Activities Concierge
- Personal Shopping Service
- Private Chef Services
- Restaurant Guides
- Sommelier Paring Service
- Wedding Services
Transportation
- Chauffeur Available
- Rental Car Available
- Rental Car Recommended
- Taxi Available
- Uber + Lyft Available
- Paid Airport Shuttle Available
Shops
- Beach
- Airport
- Art Galleries
- ATM/Cash Machine
- Barber Shop
- Bars
- Beauty Salon
- Boutiques
- Church
- City Center
- Currency Exchange
- Doctor On Call
- Downtown
- Drugstore
- Florist
- Golf
- Grocery Store
- Hair Salon
- Highway
- Hospital
- Manicure Pedicure
- Restaurants
- Shopping
Rentals
- Golf Club Rentals
- GoPro Camera Rentals
- Kayak Rentals
- Ocean Fishing Rentals
- Photographers
- Snorkel Sets
- Stand-Up Paddleboard Rentals
- Surfboard Rentals
- Underwater Camera Rentals
- Bicycle Rentals
- Car Rental Desk
- Fishing Gear Rentals
- Hiking Gear Rentals
- Winter Outerwear Rentals
Restaurants
- Asian
- Barbecue
- Californian
- Chinese
- Coffee Shop
- Couples Dining
- Cuisine American
- Delicatessen
- Diner
- Family Restaurant
- Japanese
- Mexican
- Pizza
- Spanish
- Steakhouse
- Sushi
- Sushi Bar
- Vegan
- Vegetarian
- Vietnamese
Sports
- Fishing
- Hiking
40 Verified Reviews (4.90 / 5)
Fantastic!
Verified- AllisonTNapa, CA US
Amazing apartment- great view, sounds of the ocean, fully updated interior, nice private pool and hot tub, snorkeling right outside your door. We will definitely be back!
AllisonT Napa, CA US
Apr 13, 2026
The Best!
Verified- KennethDCarmichael, CA US
KBM is the best management company I've worked with. When all is going smoothly, they still keep in constant contact to make sure you are taken care of. But when things go awry - like getting stuck in the monsoon that just hit Maui - they rise above and beyond. Warnings for hazard conditions, and then working to accommodate us with cancelled flights, extended stays, rental care extensions - they really stepped up and helped to ease a very stressful situation. I'm very impressed!
KennethD Carmichael, CA US
Mar 17, 2026
Gorgeous Location
Verified- JenniferZZionsville, IN US
This condo is a penthouse looking out over the ocean and right on the beach. Coastal decor and comfortable furniture. You can fall asleep listening to the waves, watch whales and turtles from your lanai as good as any boat trip. You have a great view of rainbows on Molokai and sunsets over the water. Well-stocked kitchen with everything you need to cook or grill. Mahana is a quiet place with pool, hot tub, grills, shuffle board and easy parking. There’s a grassy lawn overlooking the beach (you need to walk a little further down for bigger beach access with sandy bottom) with chairs galore. You are right next door to Duke’s restaurant and the Beach Path that goes all the way to Whaler’s Village. KBM is a great company to deal with—easy access to help for any issue and people to call (not bots) with questions about reservations. They maintain their places well and always ask for feedback. Super responsive.
JenniferZ Zionsville, IN US
Mar 6, 2026
Truly Satisfied with the arrival, Highly Recommended
Verified- CarmenLEvansville, IN US
CarmenL Evansville, IN US
Jan 11, 2026
Wonderful
Verified- JohnIWestminster, CO US
We normally stay at the Bay Villa’s with KBM, but this time from a recommendation from a friend we stayed at the Mahana. At first, we were a little skeptical about a high-rise, but as the days went on, we enjoyed it more and more. The building is relatively quiet. It is not overly fancy, but it has virtually everything that you need hot tub, pool barbecue towels. The views from the ocean front are fantastic. The unit is well a portion and has everything you really need. We recommend the Mahana very much.
JohnI Westminster, CO US
Dec 20, 2025
Beautiful and Comfortable!
Verified- LeighG, 330
It was as gorgeous as in the photos! We loved the incredible sunsets and proximity to amazing snorkeling. We would definitely come back!
LeighG , 330
Sep 23, 2025
Perfect Time Away
Verified- PaulVLivermore, California US
PaulV Livermore, California US
Sep 8, 2025
Very Happy with the check-in, A Great Find
Verified- WalterITokyo, Tokyo JP
WalterI Tokyo, Tokyo JP
Aug 18, 2025
Amazing Penthouse Unit and KBM Staff!
Verified- JohnUMountain Brook, AL US
To celebrate our 40th wedding anniversary, we came BACK to stay at The Mahana, and it was everything we remembered. This time we stayed on the top floor in a corner penthouse unit MA1211, and it was amazing. The unit is very well kept, plenty of amenities for your oceanside experience, and everyone at the resort was extremely nice and accommodating. After finding the unit on VRBO, I noticed that it was managed by KBM Resorts. From booking and throughout our stay (which included a Tsunami scare) the entire staff was top notch! They helped with all of my special requests and communicated effectively via Text and Email for all portions of the trip. I can't single out one agent because they were all so friendly and helpful. I will definitely use them the next time we come to Hawaii or one of the other cities where they have accommodations. Thanks! John
JohnU Mountain Brook, AL US
Aug 4, 2025
Mother/daughters vacay
Verified- MelissaI, 330
This was an absolute stunning condo. We enjoyed it all, location, views, food trucks, sea turtles. 10/10 highly recommend!
MelissaI , 330
Jun 30, 2025
Attention to detail
Verified- CeliaREverett, WA 330
The staff works so hard and it shows! The property is meticulously maintained; it’s beautiful. They actually clean the gas barbecues every single day! I had a concern with bugs and KBM responded within minutes!! They thoroughly investigated, brought in a professional pest company, changed out ALL linens and were exceedingly professional, even when zero bugs were found. I was very impressed with their speedy response and their professionalism. We will definitely use KBM for future stays.
CeliaR Everett, WA 330
2 Adults , 9 Nights Apr 15, 2025
Our stay at Mahana 1211
Verified- LindaJ,
This was our second stay and we were not disappointed. The condo was wonderful and we thoroughly enjoyed our stay. Everything was perfect.
LindaJ ,
4 Adults , 7 Nights Mar 24, 2025
Luxury whale watching
Verified- KennethCCarmichael, CA US
This 2 BR suite is nothing short of spectacular! The beachfront location is so convenient to the entire Kaanapali/Kapalua community. And the views from Mahana 1211 are extraordinary, just chill on the lanai and watch the beautiful whales as they entertain you!
KennethC Carmichael, CA US
4 Adults , 7 Nights Mar 4, 2025
The Best
Verified- RitaJPhoenix, AZ US
This is one of the nicest apartments I have stayed in on Maui. The VIEW! The LANAI! The BEACH! It is all just wonderful and a perfect place to relax. We cooked and had plenty of dishes and glasses for the entire crew. We will be back.
RitaJ Phoenix, AZ US
3 Adults , 10 Nights Jan 24, 2025
Fabulous Place
Verified- JenniferN,
This is a beautiful two-bedroom condo on the top floor with amazing views of the ocean and a double lanai. The decor is updated and pleasing. Furniture is super comfortable, and family room has slider to lanai so floor to ceiling view of the ocean. The lanai has a high-top table and chairs so you can eat out there and enjoy watching whales, boats, surfers, sea turtles, dolphins, and—of course—sunsets from a birds’ eye view. There are several comfy lounge chairs as well. Kitchen is really well-provisioned with everything you need for cooking. Both bedrooms have nice bathrooms and comfortable beds. The main bedroom has a slider to the lanai so you can leave it open and fall asleep to the sound of waves. Condo included beach chairs/towels, beach umbrella and cooler, and some beach toys for kids. KBM is GREAT to deal with—so responsive. I love the Mahana—low-key vibe with just the right amenities (pool, hot tub, lawn with chairs overlooking beach, beach and beach path access, shuffleboard, tennis/pickleball courts, easy parking. Grocery is close (3 minute drive). No restaurant/store on site, but you can walk to many nearby. Concierge for booking activities in lobby. Really comfortable quiet beautiful place to stay.
JenniferN ,
2 Adults , 9 Nights Jan 7, 2025
Great View
Verified- BradyZSONOMA, CA US
Condo is very well appointed and maintained. The view from the balcony is fabulous. KBM was also very responsive and accommodating to our requests.
BradyZ SONOMA, CA US
2 Adults , 8 Nights Dec 20, 2024
Enjoyed our stay!
Verified- RondaQ,
We stayed 8 nights in Mahana 1211. Our unit was just as in photos, the balcony and the view were amazing! We watched sea turtles from the balcony all week and even caught a swimming mink seal! , The welcome chocolates on the table were a nice touch too. KBM team checked in on us via email during our stay, and quickly brought us more laundry detergent when we ran out (thank you!). Overall had a great stay!
RondaQ ,
3 Adults , 8 Nights Nov 3, 2024
Views at the condo can't get any better!
Verified- JamesC, US
We loved our stay in Maui. The views at the condo can't get any better! Right on the beach staring at the ocean!!! We all enjoyed sitting on the balcony and spotting dolphins. Nice decor. Working with KBM rentals was effortless. They came right away when we needed something. Condo is fully stocked with what we needed. Would stay here again!
JamesC , US
4 Adults , 6 Nights Nov 13, 2023
Loved the comfort, fantastic visit, A Smooth, Easy Stay
Verified- Shih-ChiehZ, US
Shih-ChiehZ , US
2 Adults , 4 Nights Mar 31, 2023
Adored the comfort, memorable trip, Would Recommend
Verified- LindaFLK HAVASU CTY, AZ US
LindaF LK HAVASU CTY, AZ US
3 Adults , 1 Children , 7 Nights Jun 17, 2022
Stunning Views
Verified- ChristinePCoralville, IA US
Stunning Views from both bedrooms and most of the condo, We saw many whales, a couple seals, and a few sea turtles from the balcony. Well worth the cost for the view alone. Great beach access. Gorgeous and very well-kept pool and spa. Easy access to local grocery stores and restaurants. KBM is so easy to work with, Mahana staff are great and so helpful! We hope to be back soon!
ChristineP Coralville, IA US
4 Adults , 11 Nights Apr 22, 2022
Thank you for our stay at this beautiful property!
Verified- San rafael, CA US
Thank you for arranging our stay at this beautiful property. This 12th Floor Penthouse End Unit was as lovely as you described it, with sweeping views of the Pacific Ocean and the islands of Lanai and Molokai; and "Thank You" for your welcoming gift of Chandon Champagne. We enjoyed it on New Years Eve after an order of "Hula Pie " from Duke's Beach House Restaurant. Your Cleaners had the unit looking good for us for an early 3 PM check in. Your property is well stocked this unit with nice cookware, kitchen utensils, glasses and dishes, as well as large beach towels and beach umbrellas. and even a boogie board. We enjoyed our stay. We did not hear any construction noise. I saw a workman one day and told him "I want you to know I haven't heard ANY noise from from your work." He laughed. I initially thought the guest bathroom had no hot water in the sink or shower, but I discovered that you have to leave the water on for two to five minutes before it gets hot. I especially appreciated your checking to make sure I had the correct unit code for the front door. I found you available to talk to anytime, even though it was during the Christmas/New York Holidays. Thank you for being there for us. We took very good care of the unit and left it in very good condition with dishes done, kitchen clean, garbage gone, towels in the shower, and sheets on the beds. We also left good food for the less advantaged. We like your program. Someone will get a nearly full Quart of New England Maple Syrup, bread, eggs, English Muffins, OJ, Guava Nectar, Dasani Water, Danish Creamery Butter, Imported Reggiano Parmagiana, and Mascapone, Whole Wheat Organic Spaghetti, nearly full pound of Organic Spaghetti, 1,/2 bottle Classico Italian Cheese Pasta Sauce etc. Happy New Year to you ! We look forward to your taking care of our next visit to Maui.
San rafael, CA US
2 Adults , 8 Nights Jan 6, 2022
A totally awesome unit
Verified- GeoffJ, US
A totally awesome unit. The best in the development - best appointments and view. Not to be missed!! 6 stars!
GeoffJ , US
4 Adults , 10 Nights May 2, 2021
Appreciated the overall experience, perfect stay, A Smooth, Easy Stay
Verified- ElliotSCastro Valley, CA US
ElliotS Castro Valley, CA US
4 Adults , 7 Nights Dec 30, 2020
Beautiful views
Verified- HeatherNJefferson Hills, PA US
This condo is perfect for a family of 4. Just the right amount of all amenities. Beautiful views from family room and bedroom. Close to shops and restaurants. Highly recommended. Pictures are extremely accurate.
HeatherN Jefferson Hills, PA US
2 Adults , 2 Children , 8 Nights Dec 12, 2020
Great experience using KBM Resorts
Verified- TerriE, US
Great experience using KBM. We had an amazing 2 bedroom condo at Aston Mahana on the top floor. The views were incredible and the condo was stunning. Took advantage of their free car rental program but upgraded to a jeep. We had superior accommodations for substantially less money than the neighboring resorts. Highly recommend.
TerriE , US
3 Adults , 2 Children , 5 Nights Dec 5, 2020
KBM Resorts does a great job
Verified- ColinPBurlington, IA US
Great place. Best whale watching on the island here. KBM does a great job. Will be back
ColinP Burlington, IA US
4 Adults , 7 Nights Jan 26, 2020
We loved our stay at Mahana
Verified- LesliePCarlsbad, CA US
We loved our stay at Mahana. We stayed in a beautiful 2 bedroom 2 bath 12th floor on the corner condo. It was a wonderful week!!
LeslieP Carlsbad, CA US
2 Adults , 7 Nights Oct 25, 2019
Top notch vacation and everything exceeded my expectations!
Verified- BrittanyIMilton, GA US
Amazing vacation and I'm super impressed with the experience with KBM Resorts. From the rental car that was included, to the ease of checking in, everything was perfect. After our first night, my husband and I really wanted a few more pillows and I left a message with KBM but since this isn't a hotel, I really didn't expect this request to be fulfilled. But within a few hours, more pillows arrived. We stayed at Mahana 1211 and loved this unit. Breathtaking ocean views, nice furnishings, very well stocked and extremely clean! The location is perfect with the grocery store across the street and restaurants everywhere! The pool is smaller but we don't mind that. It's relatively quiet and that's what we prefer. Overall, this has been a top notch vacation and everything exceeded my expectations! Thank you KBM Hawaii! I will return and plan to rent from you again!
BrittanyI Milton, GA US
4 Adults , 8 Nights Jun 6, 2019
The Mahana is as beautiful as the pictures
Verified- CharleneBLenexa, KS US
What a lovely week! The Mahana is as beautiful as the pictures and very well located on the beach. The activities desk was very helpful in planning our outings. You can't go wrong choosing this beautiful resort.
CharleneB Lenexa, KS US
3 Adults , 7 Nights Apr 13, 2019
We loved the views
Verified- MaryHFolsom, CA US
We loved the views from the lanai and the wonderful, relaxing furniture out there.
MaryH Folsom, CA US
4 Adults , 1 Children , 11 Nights Feb 11, 2019
Highest recommendation!
Verified- ParksJArlington, VA US
Great service, thorough information and very responsive to any problems. Highest recommendation!
ParksJ Arlington, VA US
2 Adults , 3 Children , 9 Nights Aug 20, 2018
Love the location of the Mahana!
Verified- LousieORapid City, SD US
We have stayed at the Mahana before and love the location. It is a perfect spot in March to watch the whales and surfers. The complex is clean and well maintained. The KBM team is very easy to work with and responded quickly to any questions.
LousieO Rapid City, SD US
4 Adults , 8 Nights Mar 22, 2018
Warm Trip, A Great Choice
Verified- ThomasNSt. Louis, MO US
ThomasN St. Louis, MO US
4 Adults , 11 Nights Mar 10, 2018
We will definitely use KBM Resorts again
Verified- PatAGolden, CO US
KBM provided us with a wonderful vacation experience. Accommodations were all that was advertised and more. We will definitely use KBM again.
PatA Golden, CO US
3 Adults , 8 Nights Feb 16, 2018
Impressive Visit, Overall Experience and comfort Were Great, Exactly What We Needed
Verified- AubreyBSioux Falls, SD US
AubreyB Sioux Falls, SD US
5 Adults , 8 Nights Nov 17, 2017
KBM Resorts has done a great job
Verified- NickCPrescott, AZ US
KBM has done a wonderful job. Unit was above description, everyone was friendly and very helpful. Will use this group again! Mahalo!
NickC Prescott, AZ US
2 Adults , 10 Nights May 17, 2017
Location
FAQ
The KBM Advantage KBM Resort Rentals is a premier vacation rental company based in Maui, Big Island, Oahu, and Park City, offering unparalleled experiences with exclusive perks such as free rental cars at select locations, luxurious L'Occitane toiletries at all of our properties, and 24/7 concierge service. Enjoy unmatched comfort, personalized service, and top-tier amenities that make every stay exceptional and stress-free. Read our Frequently Asked Questions below to learn more about our policies, amenities, and other important details, or contact us at reservations@kbmresorts.com to learn more about each home!

The KBM Advantage
KBM Resort Rentals is a premier vacation rental company based in Maui, Big Island, Oahu, and Park City, offering unparalleled experiences with exclusive perks such as free rental cars at select locations, luxurious L'Occitane toiletries at all of our properties, and 24/7 concierge service. Enjoy unmatched comfort, personalized service, and top-tier amenities that make every stay exceptional and stress-free. Read our Frequently Asked Questions below to learn more about our policies, amenities, and other important details, or contact us at reservations@kbmresorts.com to learn more about each home!
Experience the comfort and charm of a vacation rental, where every property feels like your home away from home. Each unit is uniquely owned and thoughtfully decorated to offer a personalized touch, creating a warm and inviting atmosphere. Our rentals feature fully equipped kitchens, saving you money on dining out and offering extra convenience—especially for families traveling with children!
What you see is what you get: the photos on our website are accurate representations of the exact unit and its stunning view, so you’ll know exactly what to expect. Unlike hotels, which only offer vague view categories and no guarantee of your specific room, with our vacation rentals, you’re assured of the unit and view you’ve chosen. Book with confidence and enjoy a truly tailored getaway experience!
VRBO, HomeAway, and Airbnb are great platforms for visibility, but we’re the property management team that takes care of everything from marketing and bookings to maintenance and housekeeping. By listing on these sites, we ensure our homes get maximum exposure while making the process easier for both homeowners and guests.
If it is not urgent, you can expect a response within 24 hours. Any urgent inquiries should be reported to your respective guest representative, depending on where your stay is. Please refer to the Guest Portal to find out who that is - it is where we store all of the important details (and fun stuff!) for your upcoming visit.
Check or credit card
Yes, we do! We want you to have the best (and safest) vacation ever, and you can add travel insurance at the time of booking. If you have any additional questions regarding our travel insurance, please don't hesitate to reach out to us at guestservices@kbmresorts.com
We do not allow pets at any of our properties unless it is a service animal. If you have a service animal, please let us know at the time of booking so we can make note of this.
Some of our units do have multiple bed configurations in some of their rooms. For example, one of the bedrooms may normally have a king size bed, but can be turned into two twins. If you would like to request a configuration change, please send an email to guestservices@kbmresorts.com as soon as possible, including your reservation number, full name the reservation is listed under, and what configuration you would prefer. Please do this at least 72 hours prior to arrival, so we can ensure your request is attended to prior to arrival.
Yes, all of our properties have functioning carbon monoxide and smoke alarms. Please do not alter or unplug these alarms during your stay, as they are installed and maintained to ensure guest safety.
We manage hundreds of properties on Maui, Oahu, the Big Island, and Park City, Utah. We would love to manage yours! Please enter your information at https://kbmresorts.com/management and one of our representatives will get back to you as soon as possible!
Using a property management company for your vacation rental can offer several advantages compared to managing it yourself. Here are some key reasons why you might consider hiring a property management company: time and effort savings, the management company usually has expertise and years of experience, higher revenue potential for your property, familiarity with legal compliance, and guest services that we offer, just to name a few. While managing a vacation rental yourself can save you the property management fee (usually 10-20% of your rental income), it comes with significant responsibility and time investment to do correctly. If you are looking for a property management company for your new property or considering switching over, contact us today at (808) 460-6050 for Hawaii properties and (435) 523-4546 for Utah properties, or email vip@kbmresorts.com for more information.
Updating your property can significantly increase its rental income, especially if the property is in a desirable location. Renovations that improve the appeal of the property—such as upgrading the kitchen, bathrooms, or adding high-quality furnishings—can justify higher nightly rates. Additionally, vacationers often look for properties with modern amenities, so a well-maintained, updated space may attract more bookings and higher-paying guests, leading to a better ROI. If you would like to learn more about our property management services, give us a call today at (808) 460-6050 for Hawaii inquiries and (435) 523-4546 for Utah inquiries.
The Policies section of our FAQ provides essential information on booking, cancellations, payment terms, security deposits, house rules, and guest responsibilities. It also covers details on check-in/check-out times, pet policies, cleaning fees, and any other terms to ensure a smooth and enjoyable stay.
To cancel your reservation, please contact our Reservation team at (808) 568-3270 and we would be happy to assist.
KBM offers a flexible cancellation plan to fit your travel lifestyle.
If you cancel greater than 90 days from arrival - full refund less $99 cancellation fee
If you cancel 45-90 days from arrival - full refund less initial deposit
If you cancel less than 45 days from arrival, KBM Resorts will attempt to re-rent your villa and share 100% of the new nightly rate we receive for the dates you originally booked.
At this time, credits toward future stays are not possible due to the nature of short term rental market.
Each development has their own specific check in and check out time, but generally speaking check out is at 11am and check in is at 4pm. Please check the specific details on the unit you are interested in, or give us a call and one of our friendly representatives will be happy to assist you. We will always do our best to accommodate our guests' schedule.
Yes, we do! All of our properties are family friendly. We even have units that can be booked in the same building or development to accommodate your entire group.
We do not allow pets at any of our properties unless it is a service animal. If you have a service animal, please let us know at the time of booking so we can make note of this.
For all of our Maui stays, we do include a rollaway bed. Please be sure to request it by emailing guestservices@kbmresorts.com, or check your guest portal to add important details or requests during your stay! At this time we do not offer rollaway beds on the Big Island or Oahu, we apologize for the inconvenience.
Yes, you can! We know travelling with children can be tough, so we want to make it as easy as we can for you. Please reach out to guestservices@kbmresorts.com to request additional pack n plays and high chairs or for more information about this amenity!
We provide L'Occitane premium toiletries in each of our units, including shampoo, conditioner, body wash, and lotion.
Yes, we do provide a starter pack of local coffee and sugar!
Our beach package includes everything you need for a relaxing day by the water: a comfortable umbrella for shade, two beach chairs for ultimate relaxation, and a cooler to keep your drinks and snacks refreshingly cold. It's the perfect set-up for enjoying the sun and surf in comfort!
Depending on what resort or development you are staying at, there will be at least one if not multiple pools for everyone to enjoy. Please check out the resort's information on the landing page for each development, where you can find specific information for that resort.
All of our properties are equipped with high speed wireless internet. If you are staying at one of our properties and are having connectivity issues, please do not hesitate to reach out to guestservices@kbmresorts.com right away so we can help solve the issue.
Once you have your reservation number, please make your selection within the guest portal (invoice) with your requests. If you have any issues with this, please contact guestservices@kbmresorts.com
Yes, we do! Depending on where you are staying, there is a number to reach our front desk services in the event you need something or run into an issue. If it is not an urgent matter, please email guestservices@kbmresorts.com and a member of our team will get back to you within 24 hours!
Yes, we do! Beach towels and beach packages are provided at all of our Hawaii units. We provide one beach towel for each person on the reservation. The beach package includes one umbrella, two chairs, and one cooler. Due to demand, we cannot provide additional beach chairs or umbrellas.
We provide one beach umbrella, 2 beach chairs and one cooler free of charge per unit booked!
We offer a free rental car for all stays of six nights or more across Hawaii, you just pay the airport car rental tax. Please click this link https://www.kbmresorts.com/cars to see more information and learn about upgrade opportunities, or email us at reservations@kbmresorts.com for additional information or to ensure you have a free rental with your booking.
You must be 25 years of age or older and have a valid drivers' license.
Feeling like upgrading your rental car? No problem! Click here to learn more about details such as upgrade options and pricing, or email cars@kbmresorts.com for more details!
Please email guestservices@kbmresorts.com with the full name of each driver, the car option you would like, your reservation number, and dates of stay.
You must return your rental on the day of your check out no later than the same time you picked it up.
Keeping your rental car longer than the scheduled time is subject to availability, however, if available we do charge $150/half hour.
Please click here to see all of our options for your rental car!
At this time, we do not offer a credit for a free rental car not being available or a guest not wanting one as KBM Resorts pre-purchases our rental car inventory in bulk in exchange for a significant discount, and thus no refund is available for not taking advantage of our complementary rental car program.
Car rental pick up times are dependent on the hours of whichever company your car rental is with, Budget or Avis. Budget closes at 11pm so you must pick up your vehicle before this time. If you for some reason arrive after 11pm, you will need to pick up the car on the following day. Please let us know as soon as you can if your flight is delayed or you are unable to pick up the car for any reason.
From free rental cars to flight gift cards, we have deals on offer throughout the year, depending on the location. Please check out our promotions page to learn more about all of our current offers!
We do not allow pets at any of our properties unless it is a service animal. If you have a service animal, please let us know at the time of booking so we can make note of this.
Yes, we do! We want you to have the best (and safest) vacation ever, and you can add travel insurance at the time of booking. If you have any additional questions regarding our travel insurance, please don't hesitate to reach out to us at guestservices@kbmresorts.com
At KBM Resorts, guest satisfaction is our top priority. Our local team is onsite and available 24 hours a day, 7 days a week, and responds to guest service calls within an average of just 10 minutes. Our nearby warehouses hold over 750 commonly needed service items, allowing us to quickly resolve most issues on the first visit.
Check or credit card
Experience the comfort and charm of a vacation rental, where every property feels like your home away from home. Each unit is uniquely owned and thoughtfully decorated to offer a personalized touch, creating a warm and inviting atmosphere. Our rentals feature fully equipped kitchens, saving you money on dining out and offering extra convenience—especially for families traveling with children!
What you see is what you get: the photos on our website are accurate representations of the exact unit and its stunning view, so you’ll know exactly what to expect. Unlike hotels, which only offer vague view categories and no guarantee of your specific room, with our vacation rentals, you’re assured of the unit and view you’ve chosen. Book with confidence and enjoy a truly tailored getaway experience!
"Oceanfront" view is an unobstructed 180 degree view of the ocean. "Ocean view" would be a view of the ocean with possible obstructions or a view at an angle or between two objects or buildings.
We do not allow pets at any of our properties unless it is a service animal. If you have a service animal, please let us know at the time of booking so we can make note of this.
If your stay is in Hawaii, please mail your check to:
KBM Resorts
Office & Guest Reception
3350 Honoapiilani Road Suite #214
Lahaina, Hawaii 96761
If your stay is in Park City, please mail your check to:
KBM Resorts
1729 Sidewinder Dr. #100
Park City, UT 84060
You should have received an email with a link to finalize payment of your final payment. Please email reservations@kbmresorts.com if you have not seen that email or would like to pay by check.
Yes, you can! Please email reservations@kbmresorts.com for assistance in splitting payment.
Some of our resorts do charge a daily resort fee, which covers use of the common areas. This fee ranges from 12-20 USD depending on the resort. Please refer to the property details above to see if that applies to this particular unit.
Yes, when you book a specific home, that is the same exact home you will arrive to on your vacation. Any details specified in the home's description should be honored, such as bed sizes and number of beds, air conditioning and/or heating and if there are accessibility features.
Yes, we do offer housekeeping! The departure cleaning is included in your invoice once you select dates.